Skip to content
SC Pet Services — Shai Walker Pet Services

Privacy Policy

Last updated: August 25, 2026

SC Pet Services (“we,” “us,” or “our”), operated by Shai Walker in Lexington, Kentucky, respects your privacy. This policy explains what information we collect when you use this website, how we use it, and the choices you have.

Information we collect

We may collect:

  • Contact details you provide — such as name, phone number, email address, and ZIP or neighborhood — when you submit a quote request or reach out.
  • Pet & care details you choose to share — pet names, species, breed, age, services needed, dates, medications, and notes about routines or special needs.
  • Technical information that browsers and hosting providers typically log — such as IP address, device/browser type, pages visited, and approximate timing — used for security, reliability, and understanding how the site is used.

We do not ask for payment card numbers through this website’s quote form. Payment arrangements for care, if any, are handled separately and outside this form.

How we use information

  • Respond to quote requests and schedule meet & greets
  • Provide and improve pet care services you request
  • Communicate about bookings, care updates, and safety
  • Maintain site security and prevent spam or abuse
  • Comply with legal obligations when required

We do not sell your personal information. We do not use your information for unrelated third-party marketing lists.

How we share information

We may share information only as needed with:

  • Service providers who help us operate the website or deliver messages (for example, hosting or form-delivery tools), under obligations to protect your data
  • Emergency contacts, veterinarians, or authorities when necessary for your pet’s safety or as required by law

Cookies & analytics

This site may use essential cookies or similar technologies needed for basic function and security. If we add analytics tools later, we will update this policy to describe them.

Data retention

We keep quote and client communications as long as reasonably needed to provide care, follow up, resolve questions, and meet record-keeping needs. You may ask us to update or delete information we hold about you, subject to legitimate business or legal needs.

Children’s privacy

This website is intended for adults arranging pet care. We do not knowingly collect personal information from children under 13.

Your choices

To access, correct, or request deletion of information you’ve shared, or to ask a privacy question, contact us:

Updates

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after updates means you accept the revised policy.

This page is provided for transparency about our practices. It is not legal advice. If you need advice for your situation, please consult a qualified attorney.